Team profiles

Meet Jenefer Thoroughgood

Chief Customer Officer

Building customer-centric product propositions for media companies.

About Jenefer Thoroughgood

Jen’s 25-plus year career in media has spanned, sales, marketing, content, R&D and product. Today. she specialises in helping our clients develop the great products that lead to market leadership. Jen is also Collingwood’s Chief Customer Officer, there to help ensure all our clients achieve their value creation goals.

Specialisms

• Customer-centric product development

• Market research

• AI response strategy

Career Highlights

• Former R&D Director at Informa

• Chief Product Officer at Zapnito, a SaaS community platform for the media sector

• Experienced product consultant, whose work has informed countless launches and revamps

 

Collingwood team at the Value Creation Summit

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